LLMs and agentic systems already shine at everyday productivity, including transcribing and summarizing meetings, extracting action items, prioritizing critical emails, and even planning travel. But in the SOC (where mistakes have real cost), today’s models stumble on work that demands high precision and consistent execution across massive, real-time data streams. Until we close this reliability gap at scale, LLMs alone won’t automate the majority of SOC tasks. Humans excel at framing ambiguous problems, making risk-aware … More
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