Let’s talk about a couple of recent horror stories. Late last year, a Chevrolet dealership deployed a chatbot powered by a large language model (LLM) on their homepage. This LLM, trained with detailed specifications of Chevrolet vehicles, was intended to respond only to questions about Chevrolet cars. However, users quickly found a way to circumvent these limitations: through a series of leading questions that fell increasingly outside the intended range of the chatbot’s answers, they … More
The post ITSM concerns when integrating new AI services appeared first on Help Net Security.
