Pindrop announced it has secured $100 million in debt financing from Hercules Capital. This significant funding will enable Pindrop to further develop its audio, voice, and AI technologies, enhancing its offerings for customers in the banking, finance, contact center, insurance, utilities, healthcare, retail, and other industries. Contact centers, which play a crucial role in these sectors, are becoming increasingly vulnerable as cyberattacks grow more sophisticated. As a result, contact center fraud has surged by 60% … More
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