Overcoming user resistance to passwordless authentication

Many organizations agree in theory that passwordless authentication is the future, but getting there represents a significant change management challenge. The migration to passwordless requires forethought and planning. For example, an organization needs to establish strategic imperatives around security, the user experience, privacy, and compliance. This includes addressing technical requirements and specifications to execute the migration and determining how to measure the project’s success. But first, the process requires buy-in from all stakeholders—the C-suite, line … More

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