Most MSPs agree that Microsoft 365 is now the backbone of business operations, but a Syncro survey shows that complexity, incomplete backups, and reactive security continue to slow their progress in managing it. About 60% of MSPs said Microsoft 365 powers more than 80% of their client base. This concentration has made Microsoft’s ecosystem central to service delivery, but it also exposes gaps in how MSPs manage data, identity, and security across multiple tenants. Operational … More
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