ID.me announced the appointment of David Kensick as Chief Experience Officer. In his new role, Kensick will focus on continuing to improve the customer experience for the over 90 million users of ID.me. “With his experience managing the complexity of global flight operations for United Airlines, David has the ideal skill set to help ID.me continue to improve the video chat verification experience, ease navigation for users, and help enhance appointment features –so users spend … More
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