The Quick type: If you’re seeking exclusive engagement ring or special anniversary gift, Leibish & Co. features a powerful supply of high-quality, colorful, and conflict-free expensive diamonds and gemstones. The family-run company is operating online since 1998 with a personal touch that has gained repeat business the world over. Leibish & Co. allows you to buy loose rocks or perhaps to make use of its no-cost “Design your” device to bring your ideal bit of jewelry to life. With decades of experience and solid artistry under its belt, Leibish & Co. is found on the verge of broadening the supply to watches and various other add-ons.
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When Leibish Polnauer founded his first on line diamond company in 1998, it got nearly the full time to publish an individual picture and explanation to their site â?? but he had been a visionary just who watched prospective inside fledgling arena of e-commerce. “When he sees the potential in a concept, he will probably try everything inside the capacity to progress with it,” mentioned Benji Margolese, Director of material Marketing for Leibish & Co.
Leibish produced a fruitful, family-run operation with his spouse and kids helping in management jobs. They will have cultivated an effective web business with offices positioned worldwide. Leibish & Co. is actually a leader in special coloured diamonds and gems which are hard to find elsewhere. Its expensive diamonds will also be conflict-free, that’s a significant factor for a lot of customers.
“People started to you because they search for some thing a little different, some thing a bit more special than what everyone provides,” Benji mentioned.
While Leibish & Co. offers top-notch conventional diamonds, the firm focuses primarily on colorful, unique jewelry. Whenever asked precisely why the organization provides these increased client return price, Benji rapidly pinpoints the reason why.
“It’s a mixture of excellent products, great service, and jewellery designed towards the highest degrees of brilliance,” the guy stated. “The jewellery we make is not your daily, mass-produced variety of item. Each piece is actually custom-made to perfectly suit the diamond or gem picked by the customer.”
A household Affair With individual Service
Leibish & Co. is a real family business, with Leibish’s family playing important roles into the business.
Leibish functions as Founder and chairman in the organization, while their spouse, Rosi, could be the business’ Events Manager. Their unique eldest child, Chavi, functions as top honors Jewelry Designer â?? basically an enormous duty since custom jewellery comprises a lot more than 50percent associated with the business’s company, Benji said.
Leibish’s oldest boy, Yossi, could be the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, who is a graduate in the Gemological Institute of America, may be the fundamental Diamond Buyer when it comes down to organization. “Shmulik is actually, genuinely, among many gifted shade diamond specialists in a,” Benji said.
Leibish’s son Itzik is the company’s COO and operates the New York office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five kids, will be the company’s CFO.
“among the longtime members of the team, I can tell you that, even though there is not any relation, they consider me personally, as well as others, section of their family,” Benji stated. “most of us bring our own knowledge towards the business, but interact to consistently expand the company.”
Customers are additionally addressed like family at Leibish & Co., where the business invests electricity into individual service and sales. “have you ever managed one specific representative, including, that’s the same person you will definitely always deal with, no matter what you are contacting or creating in about,” Benji said. “do not believe in passing customers to various departments when they have a concern or specific problem they wish to manage.”
Customers Come From throughout the World
Leibish has a number of different types of consumers: there are people, which primarily shop through website, retailers, and people in the trade company, which typically go to the organization’s major workplaces in ny, Israel, and Hong-Kong.
Most Leibish & Co.’s clients are through the U . S .. Their next hottest audience is Canada, with great britain, Australia, Hong Kong, and rest of European countries.
Customers at each stage of life store at Leibish & Co., though most are within centuries of 35 and 54, Benji said. In addition, the firm garners roughly 300,000 web site check outs every month â?? and keeps most of its customers returning.
“With over a 70per cent return customer status, we stay one of the most popular businesses within niche,” the guy said.
Colourful Diamonds & Gemstones With a “Design a” Option
Leibish & Co. stocks high-end precious jewelry, but keeps inventory freedom, especially for on-line consumers, Benji said. The company offers a huge selection of free diamonds and important gems, but its crucial items are tailored jewelry designs.
“We keep a large assortment of multicolor diamond and gem stone jewellery, which includes associated with the rarest hues actually observed,” he mentioned. “Our company is acknowledged well by all of our bread-and-butter services and products â?? yellow diamond and red diamond involvement rings. However, we sell diamonds of almost every color, and valuable gems â?? including sapphires, emeralds, and rubies. We sell jewelry constructed with colorless diamonds, as well, but our very own knowledge is within the arena of shade.”
For consumers with one thing in mind and want help that makes it an actuality, Leibish & Co. offers a “Design yours” jewelry instrument, which Benji said is actually their preferred product.
“Naturally, when shopping for a particular piece, people frequently wish particular stones and placing types they will have currently fallen deeply in love with,” he stated. The “Design a” instrument enables clients to construct a piece by using the stone, placing, and metal of the choice.
“permits these to deliver their own desires your â?? with your knowledge in artistry,” Benji informed you.
Extras & New Online Tools waiting for you for Leibish & Co.
As it looks toward the near future, Leibish & Co. is slowly changing toward higher-ticket things and a lot more product variety. The organization feels comfy branching out to new products as a result of the devotion and love it relates to most appropriate their existing productions.
“There is mentioned launching many different extras â?? like deluxe watches, purses, and even pens,” Benji mentioned. “But we made a decision to wait until we initial perfected the main type of product, which is diamond jewelry.”
Leibish & Co. is also researching to continue mastering the preferred site, also. A good way it intentions to boost their on the web knowledge is by launching enhanced truth characteristics, that may offer virtual buyers a lot more of an in-store experience.
As a company with its origins in colorful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a normal industry which views modification as the exemption, maybe not the rule.
